> -----Original Message-----
> From: [EMAIL PROTECTED]
[mailto:squirrelmail-
> [EMAIL PROTECTED] On Behalf Of Brian Johnson
> Sent: Tuesday, October 05, 2004 10:36 PM
> To: [EMAIL PROTECTED]
> Subject: RE: [SM-USERS] Installing SM
> 
> 
> What do you expect for free!?
> 
> The included documentation is awesome compared to most open source
> projects
> available.

Being free is not really an excuse. I know lots of free programs that
include documentation that is completely accessible and understandable
by a layman. Those programs, however, are targeted to that type of user.
SquirrelMail, on the other hand, is targeted toward systems
administrators and other more technological users who are already
familiar with the concepts necessary to successfully install and
configure this type of software. As such, the documentation is excellent
and actually goes into much more detail about the basics than it really
needs to (what admin doesn't know or doesn't know how to find out what
to do with a .tgz?) If anything, the documentation is too accessible and
you end up with users like below who take a look at it, think they can
do it, find out they can't and blame the documentation for not meeting
their needs even though it probably wasn't written with them in mind.

--
Marc 

> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of
> Corrie
> Walker
> Sent: Tuesday, October 05, 2004 11:16 AM
> To: [EMAIL PROTECTED]
> Subject: [SM-USERS] Installing SM
> 
> The instructions on how to install this program to some one who isnt a
> programmer are about as clear as mudd.



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