>>> We have had several reports of SM user settings disappearing.  What
>>> seems to happen is that every once in a while, a user will log in and
>>> all the personal information and preferences will not show up in the
>>> options section.  If they log out and log back in again, the settings
>>> reappear.
>>
>> Are the users logging in using mixed case for the user names?
>>
>> John/john/jOhn are all different when it comes to user preference
>> files. (Remember, filenames are case sensitive on pretty much any decent
>> operating system).
>
> No, they claim to be always using the same case.
>
> I was under the impression that SM is storing the preferences with
> mysql.  Mysql lookups are not case sensitive (unless you force them to be
> ... is SM doing that?).

That depends on how SquirrelMail is configured. The default is to use the
filesystem, but several SQL solutions are supported. Run "config/conf.pl"
to check/update your settings (9. Database).

Read more about SQL in the FAQ:
http://www.squirrelmail.org/wiki/index.php?action=find&find=sql

Sincerely,
Fredrik.



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