Greetings
We recently installed Squirrelmail onto a customer's mail server.
The setup is this:
FC9
php-5.1.6-3.7.fc6
httpd-2.2.3-5
dovecot-1.0.3-6.fc6
SquirrelMail version 1.4.15
As well as the normal users account, we also have an account called (for
the sake of brevity) "Plans" (think "Customers"). Below this account is
a separate folder for each Plan. It looks like this:
Plan-1
Plan-2
......
......
Plan-9999
Each of the users has responsibility for a subset of the Plans, but
everybody also needs access to all the Plans folders.
Consequently, an end users folder structure will look like this:
Inbox
Trash
My Plans
Plan-27
Plan-101
Personal Files
Work Files
More Folder
...........
More Folders
All Plans
Plan-1
Plan-2
Plan-3
.....
.....
Plan-999
Other Folders
This has been done so that they can collapse "All Plans" and deal just
with "My Plans" but they can (of needed) get access to all the plans
(customers) emails.
The "All Plans" is a separate IMAP account that everyone is subscribed to.
The "My Plans is a just folder that contains symbolic links back to the
actual folders (from All Plans).
I have subscribed them (in Squirrelmail) to all folders and the
subscriptions list shows (for example) "My Plans. 125" but it does not
show "My Plans".
When a user logs in with Squirrelmail and tries to access their "My
Plans" folder two things are evident:
1. The "My Plans" folder does not appear in their folder list (but the
folders within it do - indented properly as if it were there).
2. When they click on one of the "My Plans" folders, they get:
*ERROR:** ERROR: Could not complete request.*
Query: SELECT "My Plans. 2418"
Reason Given: Mailbox doesn't exist: My Plans. 2418
It's obviously (isn't it?) a problem with sym links but I'm at a bit of
a loss to know where to start.
The only relevant thing I can find in the logs is in access_log:
192.168.0.102 - - [22/Sep/2008:11:00:37 +1000] "GET
/src/right_main.php?PG_SHOWALL=0&sort=0&startMessage=1&mailbox=My+Plans.++2418
HTTP/1.1" 200 1100 "http://webmail.xxxxxxxx.com.au/src/left_main.php";
"Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.16)
Gecko/20080702 Firefox/2.0.0.16"
Other than that I cannot find anything in any log files that even
references the event.
Hope someone can shed some light on this (or even suggest where to start).
TIA
Nigel.
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