as Daniel already told, the URI parameter should not contain non escaped double 
quotes:
https://www.ietf.org/rfc/rfc3261.txt

   URI parameters: Parameters affecting a request constructed from
         the URI.

         URI parameters are added after the hostport component and are
         separated by semi-colons.

         URI parameters take the form:

            parameter-name "=" parameter-value

         Even though an arbitrary number of URI parameters may be
         included in a URI, any given parameter-name MUST NOT appear
         more than once.



The angle-bracket "<" and ">" and double-quote (") characters are
   excluded because they are often used as the delimiters around URI in
   text documents and protocol fields.  The character "#" is excluded
   because it is used to delimit a URI from a fragment identifier in URI
   references (Section 4). The percent character "%" is excluded because
   it is used for the encoding of escaped characters.

   delims      = "<" | ">" | "#" | "%" | <">


ask your vendor to fix it or make a workaround in the captagent/sipcapture 
module


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