On Thu, May 09, 2019 at 10:15:16AM +0100, Mark Boyce wrote: > We???ve been asked a few times recently if we can do screen-pop of > incoming calls (SalesForce CRM / Zoho Support) so that customers > details pop up on the display as calls are delivered. Similarly > ???click to dial??? from such systems. > > Such integrations exist for many commercial soft switches like 3CX / > FreePBX. We???re wondering if it can be done at the Kamailio layer > just above the sip handset. > > I haven???t yet dug in to what the APIs are to achieve this for > system, equally a google of the subject came up with very little. So > I thought I???d ask here before reinventing the wheel.
There is an example click to dial: https://github.com/kamailio/kamailio/blob/master/misc/examples/scripts/ctd.sh (never tested it myself) Implement a http server(can be kamailio) that calls the script with arguments. You are only limited by what you can do in your CRM with regard to click to dial. _______________________________________________ Kamailio (SER) - Users Mailing List [email protected] https://lists.kamailio.org/cgi-bin/mailman/listinfo/sr-users
