Hello,

you probably looked already into that, but a “SIP” way of doing this kind of 
application would be to use the presence dialog event package. There are the 
presence_dialoginfo and pua_dialoginfo modules for example.

Cheers,

Henning

From: Anthony Wittig <[email protected]>
Sent: Dienstag, 21. Februar 2023 16:56
To: [email protected]
Subject: [SR-Users] Call History

Hello,

I'd like to start tracking a call history/log as soon as I receive a call. I'd 
like the customer to be able to see that there's an incoming call to one of 
their numbers in real time.

I'm thinking of using the RABBITMQ Module to manually emit an event from my 
main route when I receive an INVITE. Is that a bad idea? What if the broker 
isn't located on the same host (latency/availability)? I don't want to 
negatively affect the call processing.

I was looking at the Dialog Module and it has three event routes:
* event_route[dialog:start]
* event_route[dialog:end]
* event_route[dialog:failed]
It's really close to what I want, but I'd like to capture the dialog before it 
starts (Unconfirmed or Early). Maybe another option is to scan the Dialog table 
with an external process and emit events from there.

Has anyone had success in creating a realtime call history? Is there a better 
way to go about doing so?

Thanks!
--
Anthony Wittig
Mango Voice Developer
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