Hello,

there are several reasons why this could happen. A user agent that just 
disappears or has a bug in the signalization, or a bug in the Kamailio dialog 
module.

Hard to say without more details. If you have a SIP trace running, you can 
maybe find the call with the call-id (clid) from below. Then you could try to 
reproduce it after analysing it.

Cheers,

Henning

-----Original Message-----
From: Benoît Panizzon <[email protected]> 
Sent: Freitag, 12. Mai 2023 11:16
To: Kamailio (SER) - Users Mailing List <[email protected]>
Subject: [SR-Users] How to prevent run-away dialogues?

Hi team

Is there any way to get correct CDRS when using the dialog module and 
restarting kamailio?

I have configured the dialog timeout to be 12 hours.

But today while doing IC billing, we stumbled over a call that lasted for a 
week. Probably due to a stale entry in the database dialogue tables left over 
after a kamailio restart.

Looking at the logs there definitely was something wrong:

dialog [dlg_req_within.c:211]: bye_reply_cb(): inconsistent dlg timer data on 
dlg 0x7f153f503778 [956:2612] with clid '35BEFD13@7f33ff47' and tags 
'7f33ff47+1+75300082+dde85140' '3891401256-2097511021'

acc [acc_cdr.c:229]: db_write_cdr(): fallback to dlg_only search because of 
message doesn't exist.

--
Mit freundlichen Grüssen

-Benoît Panizzon- @ HomeOffice und normal erreichbar
-- 
I m p r o W a r e   A G    -    Leiter Commerce Kunden
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