SCA Developers, I ran into a problem using the SCA module and was looking for some assistance for the following situation. Can you help? Here is the scenario:
1. When a conversation is occurring on a shared line with Polycom phones; 2. Another caller on the same shared line picks up the phone and uses the barge-in feature; 3. The caller aborts the barge-in before being connected; 4. SCA or Polycom, I don't know which at this point, turns off the LEDs on the shared line and then the shared line no longer behaves like a shared line. 5. Even though the existing shared call continues, if the new caller picks up the shared line he gets a green LED, hears a dial tone and is not prompted to barge-in by the soft keys. 6. When all parties end the conversation the shared line returns to its previous correct behavior. Have you seen something like this? Do you have any suggestions on how to troubleshoot or workaround the problem? Thanks again for your help. The SCA module remains a very useful product for us, Bob
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