Hi Associates, Please let me know if you have any resource for this position.
*Position : Service Now Developer* Location : Frisco, TX Duration : 8+ months JD:- * 3+ years work experience in a technical role, preferably client *service*market * Knowledge of web based development languages (JavaScript ,HTML, CSS, AJAX, HTTP, XML) * working knowledge of relational databases * working knowledge of Active Directory, LDAP and SSO integration * strong analytical, estimating and problem solving skills * excellent communication, interpersonal and collaboration skills * ability to present and explain technical information to diverse audiences * ability to be flexible, adaptable and learn new concepts quickly * ability to work effectively in a team environment with aggressive deadlines and multiple priorities * demonstrated understanding of ITIL processes, operations and procedures * familiarity with Agile and Waterfall project management methodologies * positive can-do attitude *Major Duties * 1. Defines designs and documents system requirements to provide efficient solutions for ITSM process enhancements. 2. Works with Process Owners on continual *service* improvement opportunities 3. Provides process and technical solution options, risks and impacts. 4. Ensures quality work product. 5. Ability to manage multiple and often conflicting tasks; effectively prioritizes. 6. Escalates issues in effective and efficient manner. 7. Serves as key subject matter expert; mentors and shares knowledge. 8. Creates and maintains process documentation for team and users. 9. Fulfills role while working on multiple projects. 10. Builds positive relationships with all partners. 11. Provides 24/7 firecall support as part of team rotation. *Experience * Bachelor degree in Computer Science, Engineering or other related field and at least 3+ years working experience in IT *Service* Management Process, Tool Configuration and Administration. Experience leading and mentoring development teams. ITIL v3 certification and ServiceNow experience is preferred. Thanks and Regards Amarnadh Daneti Email: [email protected] Direct: 609-297-0796 Phone:609-897-9670 Extn 2185 Address: 38 Washington Road, Princeton Junction, NJ 0885 In case I am not available please call Ravi @ 609-647-4376 [image: Description: Description: Description: Description: Description: Description: Description: cid:[email protected]] -- You received this message because you are subscribed to the Google Groups "SRAOSS REKS" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/sraoss-reks. For more options, visit https://groups.google.com/groups/opt_out.
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