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Role: Support / Production Manager Location : Newark, NJ Duration : 6+months Responsibilities: · The Production Manager is responsible for minimizing the potential production incidents times, respond within agreed SLAs. · Ensuring that the teams provide rapid‐response after hours in case of an outage or near outage · Researching and recommend tools and resources to satisfy operational requirements · Performing situation analysis and oversee timely problem solving · Conducting workshops with the Production Support Group and Senior Management on operational issues and resolution processes · Ensuring that best practice is followed when documenting issues · Managing the on‐call support arrangements for the Production Teams · Preparation of procedures, revision of procedures and ensuring compliance to the same · Must have knowledge in Healthcare domain experience in Data Warehouse projects · Must have technical skills in Informatica, Oracle, Unix, Clear Quest, HP Service Manager Thanks & Regards, *Chris Raj * *Technical Recruiter* *First Soft Solutions* Princeton, New Jersey, 08540 Phone: 732.325.1353| Fax: 866.569.6621 Email: [email protected] www.firstsoftsolutions.net IBM Partners |Microsoft Partners Sun |Oracle Identity Management Implementer& Solutions provider -- You received this message because you are subscribed to the Google Groups "SRAOSS REKS" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/sraoss-reks. For more options, visit https://groups.google.com/d/optout.
