Hi Folks*,*

 *Greetings of the Day!!!! *


 This is very fast moving  position  with one of my Client , So please let
me know if you have a good fit consultant , Please provide me his/her
resume with contact detail and send it to me at *[email protected]
<[email protected]>*


 *For you reference, please find Job Description as under*

*Position: Desktop Support Consultant*

*Location: Charleston, SC*

*Duration: 6 months  *



*Interview: Telephonic/Skype Job Description:*



*Mandatory Technical/Functional Skills:*



1.       Provide first point contact for support issue.

2.       Provides telephone, in-person and remote support to end-users.

3.       Monitors ticketing system and completes tickets in a timely manner.

4.       Install and deploy new PCs and Notebooks, including data migration.

5.       Installs all peripheral components such as printers, scanners and
disk drives

6.       Loads appropriate software packages such as operating systems,
networking components and office applications

7.       Identifies and fixes the hardware and software needed to satisfy
user requirements.

8.       Assists in the customization and adaptation of existing programs
to meet user’s requirements

9.       Connects users to networks and provides initial training in
facilities and applications

10.   Coordinates activities with network services and information systems
groups

11.   Coordinates with vendor (software/hardware) to troubleshoot issues or
get the spare parts.

12.   Knowledge of Audio visual components is an added advantage.

13.   Travels between sites to perform assigned duties

*Qualification:*

2 year IT degree or equivalent experience.

A+, MCP certification is a plus.

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