On 05/12/2012 2:58 PM, Dmitri Pal wrote:
On 12/05/2012 02:00 PM, Qing Chang wrote:
On 05/12/2012 12:59 PM, Simo Sorce wrote:
On Wed, 2012-12-05 at 11:31 -0500, Qing Chang wrote:

I see this:

First failed "getent passwd shassan" triggers:
(Wed Dec  5 10:45:05 2012) [sssd[nss]] [nss_cmd_getpwnam_dp_callback]
(0x0040): Unable to get
information from Data Provider
Error: 1, 11, Fast reply - offline
Will try to return what we have in cache
but later on you report only logs after 10:45:05.

It would be useful to see what happened in the provider immediately
before the error was returned. In particular I would like to see what
error caused the provider to go offline and if it mentions removing the
user in any way.
the problem is we don't know when the loss of memory happened and it
appears to
me that nothing is logged about it. If you don't mind, I can send in
more logs.
(Wed Dec  5 10:45:48 2012) [sssd[be[sri.utoronto.ca]]]
[sdap_save_user] (0x0400): Storing info for
user shassan
(Wed Dec  5 10:45:48 2012) [sssd[be[sri.utoronto.ca]]]
[sysdb_search_user_by_name] (0x0400): No such
entry
(Wed Dec  5 10:45:48 2012) [sssd[be[sri.utoronto.ca]]]
[sysdb_add_user] (0x0400): Error: 17 (File
exists)
(Wed Dec  5 10:45:48 2012) [sssd[be[sri.utoronto.ca]]]
[sysdb_store_user] (0x0080): A user with the
same UID [54184] was removed from the cache
(Wed Dec  5 10:45:48 2012) [sssd[be[sri.utoronto.ca]]]
[sysdb_search_user_by_uid] (0x0400): No such
entry
This is interesting, do you have duplicated UIDs in your directory by
chance ?
That was also what I was wondering about, but that's her id, it is
unique.
Can you compare the LDAP entry of this user to couple other users that
are OK, use SSSD regularly and do not have an issue?
May be there is something else in the user entry that would shed the light.
there is nothing different after comparing with a few accounts. The cmd line I 
used
is this:
ldapsearch -LL -x -D 'cn=Directory Manager' -W -b 'dc=sri,dc=utoronto,dc=ca' 
'(uid=shassan)'

Could there be still something not showing by this cmd?


Also comparing this machine's sssd.conf to other machine's sssd.conf
might give some hints.
all sssd.conf file are generated by ipa-client-install, they are all the same.
Most likely we are hitting a specific configuration that during
implementation was considered as impossible.
Please send the logs to Simo and Jakub.
will do.
Simo.

Thanks,
Qing
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