Hi,

Here is the sssd domain log:   
https://drive.google.com/open?id=0B5ihYtqDQffzaUpERnkyNHlZamM

The crash occured between today (Friday Oct 20 2;14-2:17pm)

Thomas
________________________________________
From: Jakub Hrozek <[email protected]>
Sent: Wednesday, October 18, 2017 2:43 PM
To: [email protected]
Subject: [SSSD-users] Re: loss of id / i have no name!

On Wed, Oct 18, 2017 at 03:37:44PM +0000, Thomas Beaudry wrote:
> Hi,
>
>
> I have repeated issues with users losing their usernames (only being mapped 
> to their uid / in the terminal it says "i have no name!@host").  It doesn't 
> happen daily, but it is extremely frustrating because they are running 
> scientific pipelines that take a few hours to several days to complete, and 
> as soon as their name is lost, it fails and the pipeline has to start from 
> scratch.
>
>
>
> My setup is as follows.
>
>
> Client:  Ubuntu 16.04    (Note that my university has licenses for Redhat,  I 
> could upgrade to it if it will 100% fix my problem.  I simply use Ubuntu 
> since a lot of scientific packages are already tailored for it, and it saves 
> me weeks of work).
>
>
> Server: Windows AD, with a Windows NFS file server.
>
>
>
> What i don't understand is that if a user is successfully able to 
> authenticate, why isn't the account cached, and used for their entire 
> session?  How can a name be lost if it is cached.   I have the following in 
> my sssd.conf:
>
>
> cache_credentials = True
> krb5_store_password_if_offline = True
>
>
> I have had this issue for quite awhile, so upon a previous sssd users 
> suggestion, i disabled reverse DNS and it seemed to make this occur less 
> often, but as far as I can tell my DNS is setup properly.  I can do a 
> `nslookup <host>`  and get the proper ip address, and vice versa.
>
> Any help would be greatly appreciated!
> Thomas

I'm sorry if this sounds unhelpful but I'm not sure without seeing logs
that capture the error.

Could you enable debug logs as per
https://docs.pagure.org/SSSD.sssd/users/troubleshooting.html, then note
when the error happens and post the logs along with the timestamp when
the setup broke?
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