On Fri, May 24, 2019 at 09:00:59AM -0400, Jason Pleau wrote:
> On Fri, May 24, 2019 at 2:09 AM Sumit Bose <[email protected]> wrote:
> >
> > On Thu, May 23, 2019 at 12:04:45PM -0400, Jason Pleau wrote:
> > > Hi.
> > >
> > > Some info:
> > >
> > > OS: Linux Mint 18 (Ubuntu 16.04)
> > >
> > > SSSD version: 1.13.4-1ubuntu1.13 (Downgraded from 1.13.4-1ubuntu1.14
> > > to test is their new update broke something)
> > >
> > > AD is on Windows Server (not sure which version).
> > >
> > > Everything was working fine until this morning, I'm not aware if
> > > anything changed on the Windows server.
> > >
> > > Situation:
> > >
> > > If I try to login with an AD user: su [email protected]
> > >
> > > I see this in log (/var/log/auth.log)
> > >
> > > pam_sss(su:auth): authentication success; logname= uid=1005 euid=0
> > > tty=/dev/pts/2 ruser=myuser rhost= [email protected]
> > >
> > > But the shell just hangs there for about 45 seconds and then spits out
> > > "su: Authentication service cannot retrieve authentication info"
> > >
> > > I noticed everytime I try this a new line appears in 
> > > /var/log/sssd/sssd_nss.log:
> > >
> > > (Thu May 23 12:02:14 2019) [sssd[nss]] [id_callback] (0x0010): The
> > > Monitor returned an error [org.freedesktop.DBus.Error.NoReply]
> > >
> > > if I try a wrong password I immediately get an authentication failure.
> > >
> > > Any ideas on what I could try to fix this?
> >
> > Hi,
> >
> > looks like the access control step runs into a timeout most probably
> > because some servers are not reachable.
> >
> > Which access_provider are you using in sssd.conf?
> >
> > You can set the debug_level option in the [domain/...] section of
> > sssd.conf to get more details in the logs after restarting SSSD. I would
> > start with e.g '5', '9' is the highest level. See also
> > https://docs.pagure.org/SSSD.sssd/users/troubleshooting.html for more
> > details.
> >
> > bye,
> > Sumit
> >
> 
> 
> Hi
> 
> in sssd.conf:
> 
> access_provider = ad

This means that the GPO based access control is used, is this what you
expected, please see ad_gpo_access_control in man sssd-ad for details.

Can you check if using 'access_provider = permit' helps to make login
work?

> 
> I've tried making the debug_level higher. I got this in sssd.log after
> restarting the service
> 
> https://gist.github.com/jpleau/fc23629c95894143a05426dc1fc54b6e

The relevant log file here is sssd_YOUR.DOMAIN.NAME.log.

> 
> Also if I check journalctl -u sssd, I can see this:
> 
> https://gist.github.com/jpleau/286c65306ebbf750d02b72b225140af6

There are hints that the connection to one of the AD DCs might have
failed. But details should be available in sssd_YOUR.DOMAIN.NAME.log.

bye,
Sumit

> 
> 
> > >
> > > Thanks.
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