Hi,
Thank you for responding, but this issue is resolved. The problem was
/etc/krb5.conf did not have proper (644) permissions. I should have tested
by acquiring Kerberos TGT by running kinit. Unless ldapsearch and kinit
work properly, SSSD will fail. Once, I fixed the permission on
/etc/krb5.conf and was able to acquire TGT, SSSD worked fine after that.
Thank Abhijit.

Regards,
Fahad

On Fri, May 7, 2021 at 11:39 PM Abhijit Roy <[email protected]> wrote:

> Hello,
>
> Only system error 4 is not sufficient. System error 4 most of the time
> indicates an issue with kerberos.
>
> Are you able to do # kinit -C ad_user/ldap_user@domain_name
>
> You need to enable sssd debugging and need to check.
>
>
> Thank you,
>
>
> *Abhijit Roy*
>
> He/Him/His
>
> Technical Support Engineer
>
> Red Hat Insights - Predict Risk. Get Guidance. Improve Security.
> <https://www.redhat.com/en/technologies/management/insights>
>
> Red Hat Enterprise Linux 8. Any Cloud. Any Workload. One OS.
> <https://www.redhat.com/en/enterprise-linux-8>
>
> <https://red.ht/sig>
>
>
> On Sat, May 8, 2021 at 12:51 AM Fahad Sayed <[email protected]> wrote:
>
>> Hello,
>> We upgraded our LDAP/Kerberos servers to CentOS7. As a test we pointed a
>> VM (that is configured to authenticate with ldap/kerberos) to new
>> ldap/kerberos servers. However, we get system error 4 in /var/log/secur.
>> Under the troubleshooting section of the site, we're asked to join this
>> mailing list to figure out what is going on.
>>
>> Also, we tried to point back to the existing ldap/kerberos servers on our
>> test VM, we still get the system error 4. The new ldap/kerberos servers are
>> identical to the old ones. Please, advice us on how we can proceed with
>> troubleshooting this issue. Thank you.
>>
>> -F
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