A question for the true geniuses here, before I call an Apple one who isn't...

We have two laptops here, both feet away from the nearest Eero hot spot in a 
household network fed by a cable modem, an Aris DOCSIS 3.1 router and a 24-port 
Netgear switch.

My laptop is a 6-year old MacBook Pro. My wife's laptop is a brand new MacBook 
Air that rocks in every respect but its network connection,

Using Fast.com, I'm getting 450 Mbps down, 38 Mbps up, with 14 ms of unloaded 
latency and 28 ms of loaded latency. My wife is getting 67 Mbps down, 28 Mbps 
up, 15 ms of unloaded latency and 780 ms of loaded latency. 

Repeated tests yield similar results.

In other words, her machine is getting a lot of bufferbloat and mine is not.

If I connect by Ethernet direct to the switch through a USB-C to Ethernet 
adapter, I get 880 Mbps down, with other values about the same. Using the same 
Ethernet connection, she gets roughly the same results as she gets on WiFi.

So it seems the problem is with her new machine. If so, what's the fix?

We do have an immediate need: downloading seven years of emails via IMAP from 
her server at Rackspace, which we are leaving because the company failed 
spectacularly in a ransomware attack and is unworthy of customer faith. It has 
taken most of a week so far to download 390,000 emails, and we would like to 
speed that up.

I'm less lucky, since my mail (unlike hers) was on the Rackspace Exchange 
server, which was the target of the attack. I have been unable to retrieve 
anything so far, and I am losing hope that I ever will.

Anyway, the question is about radically different bufferbloat on two machines 
connected the same way—and what to do about it.

Thanks,

Doc
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