*IBM downgrades forecast; spells out significant changes *

* Excerpts from concall: Potential pricing concern in traditional IT
business *

 *Further to a disappointing 3QCY14 earnings report, IBM dropped its CY14
outlook and sold its chip manufacturing activities at a big loss. *

 *It cited that changes in technology are taking place at a faster pace
than it anticipated, forcing its hand to announcing divestiture of non-core
segments. *

 *The key highlights from Indian IT Services perspective were the drop in
the company’s services business owing to pressure in pricing; and its
comments on the pace of change in technological landscape. Also, IBM
announced its intent of getting more aggressive with its shift to global
delivery network model *

 *Implications for Indian IT: In our view, IBM’s moves imply heightened
competitive intensity in the bread-n-butter traditional IT Services
outsourcing business. While IBM’s announcement of a more aggressive foray
will rub off somewhat negatively on the Indian IT. But this also reaffirms
IBM’s lagging state of affairs in this segment, and Indian counterparts’
deal-win prowess. Whether IBM can knock them off their perch will one be
discovered gradually, but the development has negative pricing connotations
in the traditional IT business. *

*ON IT SERVICES (DIRECTLY RELEVANT TO INDIAN PEERS) Commentary on Services
business Revenue performance: Flat YoY *

 Services generated USD13.7b in revenue, flat YoY at constant currency
adjusted for the customer care divestiture. Total backlog was USD128b.

 Global technology services (GRS) revenue was USD9.2b, down 3% YoY up 1%
YoY in constant currency, after adjusting for the divestiture. GTS
outsourcing grew 2% YoY at constant currency adjusted for the divestiture.

 Global business services (GBS) revenue was USD4.5b, down 1% YoY at
constant currency. Consulting and systems integration declined 1% YoY and
was flat at constant currency. We had Strong double-digit growth in our
practices that are highly differentiated), offset by declines in the areas
that are becoming less differentiated, such as the more traditional back
office implementations.

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