Yes, our app is returning pure HTML (no client-side Javascript). We're setting up a time to troubleshoot the logs.
- Alex -----Original Message----- From: Xu Cheng [mailto:[EMAIL PROTECTED] Sent: Saturday, May 24, 2003 8:43 AM To: Struts Users Mailing List Subject: Re: Issues with Struts and IE 6 SP 1 upgrades? Did you see anything unusual in your server side log file? What is your application returning to clients? Pure HTML pages? On Saturday 24 May 2003 04:58, Viggio, Alex wrote: > We've had a client installing a new Windows 2000 image on various desktops, > and those PCs can no longer access our Struts-based extranet web app. They > are offsite and a different company, so I haven't been able to fully > diagnose their setup via the established communication channels. The > following are new components in this image: > > - Microsoft Windows 2000 Service Pack 3 > - Microsoft Office Pro 2000 SR1a Service Pack 3 > - Microsoft Internet Explorer v6.0 Service Pack 1 > - Symantec Norton AntiVirus v7.61 build 42a > - Microsoft NetMeeting v3.01 > - Microsoft .NET Framework 1.0.3705 (New) > > I thought it was a problem with their IE setup, but they downloaded and > installed Netscape and claim to be seeing the same problem. They can login > (which exercises JSPs and Struts Action), but then they experience browser > hangs at random places inside of the web app. > > Any suggestions on debugging this since I can't get onsite (i.e. new proxy > settings, etc.)? I've never had to troubleshoot this type of problem beyond > checking if the web user had their browser cookies enabled (they claim this > is correct) and our IT/network folks haven't come up with anything yet. I'm > betting its a proxy issue. > > A google of their new IE version number (v6.0.2800.1106c0) did pull up a > Cisco bug (#CSCea02310) at > http://www.cisco.com/en/US/products/sw/cscowork/ps150/prod_release_note0918 >6 a008014b21a.html with dynamic web app functionality (a calendar). > > - Alex > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] -- XU Cheng --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
