On 2014-08-25 07:10, Sincere CHEN wrote:
I have a computer Dive Rite Nitek Q. and I want to use surface to download
its dive log.

I run surface, and I use USB cable connect my Nitek Q to computer.

And then I select Nitek Q to “PC” model, at that time, the Nitek Q display
“USB communicating”

And I open surface, choose “import from dive computer”, and choose “Dive
Rite”, “Nitek Q”, “COM 28”.

When I click “OK”, it seems successful, since surface display my Nitek Q
serial number.

However, after some second, surface breakdown. My system display the
following information:

 [...]

My system is:

Windows 7 64bit

Does any guys meet this problem? How do you fix it?

First we need to find out whether this crash is in subsurface or libdivecomputer. Can you try to download with the libdivecomputer universal application. Download it here:

http://www.libdivecomputer.org/builds/windows/universal.exe

and run with these options:

universal.exe -v -l nitekq.log -m nitekq.bin -b nitekq COM28

(It's a commandline application, so you first have to start a Windows command prompt, change to the directory where you downloaded the universal.exe, and then enter the command as above and hit enter. If you need more instructions, just ask!)

When finished, send me the nitekq.log and nitekq.bin files.

Jef
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