Thanks Milka. I'll fiddle a bit with the settings for the date. I did change my password, restarted Subsurface and now it keeps on crashing. I'll have to look at this. If I want to remember be all traces from Subsurface (including preferences and credentials) would it be enough to remove the software and the Subsurface folder in the roaming folder of %APPDATA% or are there other locations to look at?
After I removed all traces, I can have a clean start. Groeten, Martin On 21 jan. 2017 13:39 +0100, Miika Turkia <[email protected]>, wrote: > On Sat, Jan 21, 2017 at 2:12 PM, <[email protected] > (mailto:[email protected])> wrote: > > > > > > Hi All, > > > > > > > > > > > > I downloaded the latest stable release for Windows from the website > > yesterday (i’ve got version 4.6.0 installed). When saving the settings > > after changing them I’m getting an error about the time format (no special > > characters in time format. These will be used “as-is”. This might not be > > what you want) > > > > > > > > > > > > > > > > > > > > > I have no idea, but could this be related to localization? (No problems on my > Linux system with English as the language setting.) > > > > > > > > > > > > > > > > > The second problem I encounter is that I cannot access cloud storage > > (Cannot connect to the subsurface cloud storage) > > > > > > > > > > > > > > > > > > > > > > Will the following work for you (something I sent for inclusion to our FAQ > less than an hour ago): > > +If you have configured your correct user credentials to Subsurface and cloud > authentication still fails, try to change the password on Subsurface > preferences. There has been a change in the cloud service that can cause an > error on sync, but password change with correct credentials fixes the issue. > > HTH, > miika
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