> On Apr 23, 2017, at 1:22 PM, Anton Lundin <[email protected]> wrote: > > On 22 April, 2017 - Raph wrote: > >> Hi, >> I am Raphaël from France, and I have some problem to recover the dive log >> from >> my computer. >> The computer is a Nemo Wide from Mares. >> When I try to download my dive log, a box open indicating "Unable to open the >> computer due to lack of permission" (in French: "privilèges insuffisant pour >> ouvrir le périphérique COM15 Mares"). >> I thouroughly read your instructions and FAQ regarding how to download dive >> log >> (including Appendix A & B) but was unable to solve the problem. >> It's not so much a big deal since I download my log with Dive organizer from >> Mares and then I export the dives and import them in Subsurface, but, well... >> why doing complicated when it can be done simply?! >> So, sorry to bother you with this guys but... could you help me please? >> So far, I only have 10 dives in my computer. >> Thanks for your answer, >> Raphaël >> PS: sorry but I can't find the file subsurface.bin, even when I clicck on the >> option "show the hidden files"...! >> > > When reading the log file, It says that the dive computer doesn't answer > to the commands sent to it. > > It's hard to say why, especially when it works with Dive organizer. > > I'd suggest you double check the contacts and settings.
Also, I vaguely remember that there's a way to open COM ports exclusively on Windows and that sometimes the vendor dive software leaves the port in a "locked" state. So it may be worth a) making sure that no vendor software is still running and b) maybe even reboot. /D _______________________________________________ subsurface mailing list [email protected] http://lists.subsurface-divelog.org/cgi-bin/mailman/listinfo/subsurface
