In order to try and help you, I need to see the logs from your device.
And you please start Subsurface-mobile, try to download from your dive 
computer, and after that fails go to Help->Ask for support and send me those 
logs?

Thanks

/D

> On Apr 25, 2020, at 9:24 AM, HPR01 via subsurface 
> <[email protected]> wrote:
> 
> Hi Dirk,
> 
> i use subsurface mobile on my iPhone 5 SE with my Suunto EON Core since 
> November 2018. Now i can not continue to use the app, because there is no 
> chance to import dives from the EON into the app. My bluetooth-settings are 
> ok, but the EON will not be recognized by the app, the iPhone has a 
> connection established. This occurred since the latest updates in the last 
> month. Before ist was a little bit tricky to download new dives, may be the 
> problem is caused by IOS13. Can you please help me?
> 
> Best regards
> 
> Heinz Peter 
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