Thanks.  That’s challenging given there’s no removable battery on a Teric.   
I’ll let the battery drain and check the software again in a few days. In the 
meantime i can test download by USB to windows. 

...Hartley

> On Apr 26, 2020, at 12:21 PM, Dirk Hohndel <[email protected]> wrote:
> 
> One of the major issues with switching receivers is that Shearwater dive 
> computers don't have a way to 'forget' the last device they talked to.
> Based on my experience, as long as your Shearwater BLE device can 'see' the 
> device it has last connected to, it won't connect with a new one.
> Yes, pulling the battery, having the phone physically turned off, etc, often 
> work to make it connect to my laptop (or have it connect to my iPad so that I 
> can test iOS after testing Android), but by and large it's rather challenging 
> to make that transition.
> 
> /D
> 
>> On Apr 25, 2020, at 2:09 PM, Hartley Horwitz via subsurface 
>> <[email protected]> wrote:
>> 
>> I tested download from a Shearwater Teric to Subsurface Mobile 4.9.3.1486.   
>> This worked as expected.
>> 
>> I tried downloading from the Teric to Subsurface on a Lenovo with Windows 10 
>> using  4.9.3-1489.  The download fails (I've attached a log).  I tried the 
>> same thing on a different laptop, a Toshiba, windows 10 enterprise, this 
>> time using 4.9.3 version of Subsurface.  I get the same error -- the device 
>> mount-point is shown, but a connection between the PC and the Dive Computer 
>> is never established.
>> 
>> Here's the order of what I did:
>> * ensured Bluetooth is enabled on the PC
>> * paired the Dive Computer to the PC  -- the PC indicates they are paired
>> * in Subsurface, selected Download from Dive Computer
>> * etc.
>> 
>> The Teric is pretty new for me and every time I've downloaded it has been 
>> using the Mobile App on iOS.  This is my first time using Bluetooth download 
>> on a Windows machine. My old DC was USB.
>> I'm hoping this is user-error.  Yes I read the manual.  I believe I'm 
>> following the steps from the manual.
>> 
>> ….Hartley
> <subsurface.log>
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