HI Friends,

Hope you all are doing good!!!

This is Kiruba from Paragon Technologies, we have a urgent requirement
from our Client for the position of SABA-CRM Business Analyst in CA,
Please send me your available candidates updated resume along with
their contact details and the hourly rate ASAP.

Position: SABA/CRM Business Analyst
Location: Mountain View, CA
Duration: 6+ months
Rate: Best Rate

SKILLS  -Self starter who can work independently and come up to speed
on process and supporting technologies quickly. Provide subject matter
expertise for business customers and technical resources. Often serves
as the subject matter expert. Maintain awareness of business process
and technology solution best practices within a specific business
segment. Responsible for business requirements collection from which
applications can be developed or modified. Often leads collection and
analysis of data and information from business users to understand how
systems can solve business problems, and identifies opportunities for
process improvement. Engage and may lead in collection and analysis of
possible project engagements, documenting project scope (objectives,
deliverables, critical success factors, assumptions, global and
regional considerations, and resource requirements), prioritization,
cost/benefit, potential risks, and feasibility. Engages and may lead
in the definition of business requirements and the research and
selection of potential solutions. Produces and may lead the definition
of use cases and functional specifications as well as review of the
content for user guides, training classes, and other end-user
documentation for applications and processes. May lead the development
of functional test scripts representing business processes and the
verification activities that ensure that solutions meet business
requirements. Has established knowledge & understanding of functional
testing scenarios at both business and technical level participates
and may own determining the appropriate level of customer engagement
in testing activities. Engages in and may lead testing activities and
ensures that customer interests are represented in all testing stages.
Responsible for traceability of requirements, translation of business
and system requirements into functional and technical specifications.
Alerts team leadership when traceability appears weak, or is lost.
When changes to the requirements occur, performs the impact analysis
and recommends follow-through actions. Prepares documentation and
presentations, and chairs meetings. Understands the business needs at
a strategic level and can correlate problems to one or more processes,
tools or systems. Understands multiple customer contexts (business
processes and IT infrastructure and tools). Recognizes ramifications
of a customer’s problem relative to those multiple customer contexts.
Manages customer expectations at all levels. Promotes IT customer
development of measurable business objectives and process
improvements. Provides second level support, relating to business
applications and processes, and escalation support for aging
unresolved issues. May lead interactions with third parties including
application service providers and partners.

Excellent interpersonal and communication skills. Experienced in
writing detailed and meticulous business requirement documents, use
cases, process flows and design specification materials. Consistently
demonstrates ability to use innovative ideas to solve problems in a
cost effective manner. Project deliverables and tasks are completed
with no open items. Action oriented with a strong history of owning
tasks and deliverables and completing them on time.

Resource is for Professional Services and Education Services.

Technical expertise with Saba and QuickArrow is REQUIRED.

CRM experience is must.

For more details please feel free to call or mail me at:

Thanks & Warm Regards
Kiruba
Paragon Technologies, Inc.
2006 Top 100 Diversity Business in Georgia
Voice  : 404-474-4668
[EMAIL PROTECTED]
www.paragontechnologies.com

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