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V : 562*275*3541
Title: Data Center Support Engineer
Location: Tucson, ARIZONA
Duration: 3 months+
Rate:40-45CTC
6-8 years in supporting enterprise-class computer & network systems,
and data center infrastructure.
Primary Responsibilities:
Work as a member of a decentralized team whose responsibility is to
manage the physical aspects of the company's data center.
Responsibilities will include:
- Manage the physical aspects of data center install projects and
service requests, insuring that all processes are followed.
- Install new systems in the data center according to project
requirements.
- Work with remote System Administrators to provide physical "hands-
on" support for the systems in the site.
- Provide 24x7 on-call support (coverage rotates between staff
members).
- Monitor and inspect data center infrastructure systems (electrical
systems, cooling systems, etc.), escalating to Facilities and calling
in service personnel as needed.
- Complete documentation on all work requests.

Expected to use professional judgment and skill in the performance of
duty. Will be working unsupervised, under tight time schedules, and on
mission-critical state-of-the-art computer and network systems.

Success Factors:
• Obsessed with Quality! - Must possess a very strong drive to do the
best possible work in all activities
• Process-Driven - Would rather jump into molten lava than break
procedure! Knows how to document processes.
• Great Learner - Will be required to pass various manufacturer's
hardware support certification programs.
• Team Player - Must work together flawlessly, both with local peers
as well as remote staff.
• Patient - Must be content to work within scope of position without
becoming distracted or discontent.
• Responsive - Must be ready to respond quickly in case of emergency.
• Dedicated - Must be committed to supporting the overall
functionality of the entire site.
• Flexible - Must be ready to serve in whatever capacity is needed and
adjust to evolutions in the job.

Bachelor's Degree or equivalent experience.
Hardware support certification in Sun, Dell, Compaq are desired

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