Hi Partners

*Please mail the resumes to [EMAIL PROTECTED]

*Location: Houston, TX
Duration: 2-3+ years
Rate: $55/hr Max
Interview: Telephonic*

The role of the Deployment Coordinator (DC) is the point of contact for one
or more workgroups for deployment readiness and communication. The DC works
with Regional Implementation Project Managers (RIPMs), Site Implementation
Project Managers (SIPMs), Site Schedulers, Site Application Coordinator, Red
team lead and BU DC to ensure a smooth and safe GIL 3 deployment with
minimum business disruption. The DC will work with business people and
technical people to prepare, plan, and deploy the new GIL3 personal
computers to Client users. They will be trained to do the job but they will
also need IT support experience and good people skills. This is hardware and
software deployment. It is the replacement of the current computers (GIL2)
with new machines (GIL3) but the same applications as you use today. GIL3
uses MS Vista as the operating system and MS Office 2007 which includes
Word, Excel, Outlook, PowerPoint, etc. so some knowledge of Vista and Office
2007 would be good.

*Skills: Organizational Skills, Planning Skills, Verbal Communication
Skills, Written Communication Skills, Microsoft Vista, MS Office.*

*Responsibilities:*
• Conduct User Assessment process to identify the number, location, and
organizational data of users in a workgroup (e.g., by opco and sub-opco).
• Conduct People Data Clean-up and Organization Data Clean-up process for
accurate assessment and planning purposes. It is the responsibility of DCs
to ensure the data of their users (facility, room, cube, phone, email,
organizational levels, supervisors, IT approver, and IT charge codes) are
correct and complete before deployments.
• Conduct PC Hardware Assessment process to identify work group hardware
requirements (i.e., retain or replace current hardware with either a
notebook or a desktop workstation).
• Conduct WAM Data Clean-up process to update hardware asset records in the
Web-based Asset Management system (WAM) as appropriate. It is the
responsibility of DCs to ensure the workstation asset data of their users
(contact account, co-contact account, facility, room, cube, and billing
contact) is correct and complete before deployment.
• Work with local application coordinator to identify business-critical
applications that still require migration, packaging, or upgrading for users
in a workgroup.
• Identify and facilitate any non-standard user requests for the work group
(e.g., 64-bit machine, extra memory, flat panel monitors, etc.)
• Work with site scheduler to develop and maintain hardware deployment
schedule for users in work group. Work with users, site scheduler, and
RIPM/SIPM for acceptance of that work group schedule. (Note: Site scheduler
will develop parameters within which DCs can schedule deployments, e.g., to
accommodate work patterns or shifts).
• Communicate and confirm new deployment dates with users (e.g., GIL 2 PC
pickup time, GIL 3 PC delivery and review time).
• Communicate the work group deployment schedule to the site scheduler.
Confirm that the team can complete the deployment on time.
• Work with site scheduler to manage any reschedules of end-user's
deployments.
• Oversee deployment logistics for the work group (i.e., timing user
training, timing of GIL 2 PC pickup and delivery of GIL 3 PC)
• Gather feedback (via end user survey) from users to determine if
deployments and training were conducted to their satisfaction.
• Service deliverable knowledge and experience is a plus.
• Previous working knowledge of GIL2 Hardware Software is a plus

*Skills Required:* • People skills • MS Vista • Office 2007 • Organizational
skills • Planning skills • Excellent customer facing skills including
ability to manage onsite customer issues. • Ability to manage daily workflow
(Time Management) • Communicate clearly to customer and other segments •
Ability to prioritize customer escalations and issues

NOTE: Additionally there will be approximately 2 to 3 weeks during the month
of December where Client will not be requiring the service since most of the
team will be out during Holidays. Contractor will be off for 2-3 weeks in
December.
Business Attire: Business Casual



-- 
Regards
Manu
Nityo Infotech CORP.
Suite 1165, 666 Plainsboro Road,
Plainsboro , NJ , 08536 |Ph: 609-662-0542
Fax: 609 799 5746 | Email: [EMAIL PROTECTED]
www.nityo.com
USA | Singapore | India


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