*HOT REQUIREMENT* *Title: Genesys Developer Location: Denver, CO Duration: 12-18 Months+ * *Forward Resumes to **[email protected]* <[email protected]>
*Required Skills:* Experience in a Genesys CTI environment including STRONG network and premise based routing logic design and debug skills Experience with VoIP and SIP technology. Preference for candidates with Cisco IP Telephony experience. Strong background in utilizing carrier based routing such as MCI Gateway Services or AT&T ICP services, as well as the ability to manipulate network plans to integrate into a CTI environment. Understanding of basic networking concepts such as WAN infrastructure and protocols such as TCP, UDP, etc. Experience with premise ACD/PBX integration (MAPD, Symposium, etc) and basic switch routing concepts, including an intermediate to advanced understanding of IVR and Telephony interfaces into CTI systems. "Power User" experience with UNIX systems (AIX or Solaris preferred) 5 Years experience with Telecommunications and Contact Center Technology and Architecture, Call Center and CTI Technologies Working knowledge of Microsoft's desktop application suite, UNIX, Windows Automatic Call Distributor ACD / PBX experience - Nortel, Avaya, and Aspect CTI Certified Genesys Engineer 7.x or equivalent experience *Thanks, Raja Voice: 201 255 0319 x 280 **[email protected]* <[email protected]> --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "[email protected]" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/sudhi0707?hl=en -~----------~----~----~----~------~----~------~--~---
