[EMAIL PROTECTED] wrote:

Anyway, it sounds as though your units are working as
expected, assuming that the Up- and Down-arrow buttons do
let you adjust the brightness.  It's even supposed to be
documented although I can't find the 170 manual to confirm
that.
ok, and it will be fine if i also find the docs


If you'd like to get back to using supported firmware then you should be able to use the official 3.0 patch. The 3.0 patch firmware includes fixes for several mice, including
yours, that did not work correctly with the 3.0 FCS firmware.
However, this will have no effect on the button behaviour.

yes, but patch needs reboot server, so i have to wait until august 26 to do it, because there is schedule

(It would be helpful if you could try the 3.1 firmware and
see whether it works correctly with your mice.  3.1 has a
new algorithm for detecting and configuring scroll wheels
so it should work automatically with all wheelmice.  If it
doesn't work then the sooner we find out, the sooner we can
work on fixing the problem.)

yes, i'll give it a try

i opened a case since 2 days (case 37424423) without response

The case history says that the support centre sent email on
Friday after they couldn't reach you by phone.

the case history isn't precise, but you give me the reponses i'm waiting for...

thanks for your help

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