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Bob Doolittle wrote:
> Matthias Ernst wrote:
>> We have all the latest patches as of early January. I killed the xlock
>> process
>> and I made sure it was killed afterwards, I killed the utxlock process
>> and both
>> did not help the session was still blank.
>>
>> Since this happened, I took more drastic measures. I moved xlock to a
>> different
>> name in the hope that the blank screen problem would go away. But it
>> did not.
>> I just had a user who did not have access to his session anymore. The
>> screen was
>> blank and there was no xlock running. But I found a xscreensaver
>> running as root
>> on the display of the user with a defunct child process owned by the
>> user:
>>     root  8881     1   0   Jan 15 pts/66      0:42 xscreensaver -nosplash
>>     towe 22942  8881   0        - ?           0:01 <defunct>
>> After killing this root-owned xscreensaver process the Sunray session was
>> accessible but would no longer lock on removing the card. Th utxlock
>> process
>> is still running.
>>
>> I now suspect that after killing the xlock in the earlier cases, maybe
>> there
>> was also such a xscreensaver instance still around that made the
>> screen stay
>> blank.
>>   
> 
> This is certainly sounding like an xscreensaver problem.
> 
> Perhaps you can disable xscreensaver entirely, and rely on xlock?
> It sounds to me like xlock was *not* your problem, and may well
> have been functioning correctly.
> 
> If you have a service contract, I'd recommend filing an escalation
> against xscreensaver.  There's a new patch in the works for it that
> may address your problem, and you might be able to get binary
> relief.
> 
> The simple test is to try to run xscreensaver-cmd to cause the
> xscreensaver command to lock the screen (you can look at
> utxlock to see how to do this).  If it's not responding, that's
> your culprit.  If you're going to contact service, then taking
> a pstack of xscreensaver when it is in this state might help
> identify the problem to the xscreensaver team, and determine
> whether the forthcoming patch addresses your problem or not.
> 
> -Bob
> 

That sounds like a good explanation. I have reenabled the xlock and will
wait for the next time the problem occurs and then look in more detail on
the xscreensaver process. As soon as I have more information, I will
open a service call with Sun and try to get the newest xscreensaver patch.

Thanks for all the help and suggestions!

Regards,

Matthias Ernst
- --
+----------------------------------------+-----------------------------------+
| Matthias Ernst                         | Phone: +41-44-632-4366            |
| ETH Zürich, HCI D 227                  | Fax:   +41-44-632-1621            |
| Laboratorium für Physikalische Chemie  |                                   |
| Wolfgang-Pauli-Strasse 10              | Email: [EMAIL PROTECTED] |
| CH-8093 Zürich, Switzerland            |        [EMAIL PROTECTED]         |
+----------------------------------------+-----------------------------------+
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