Does not appear to be a Sun Ray/SRWC issue.
http://support.citrix.com/forums/thread.jspa?forumID=1&threadID=54211&messageID=495181&;
Sounds like you can easily recreate on another thin client or even a PC
using the RDP client.
Work-around, create a GPO to disable to this feature in word and outlook.
Cuny, David wrote:
Type 7 keyboard, but I just tested a generic USB keyboard and it had the
same problem, FW version: 3.1_120879-06_2007.03.13.15.14
To replicate this problem: Hit the caps lock key, with Outlook (or MS
Word as well) Autocorrect feature "Correct accidental use of cAPS LOCK
key" is checked, start typing by trying to capitalize the first letter
of the word (i.e. Test (caps lock off)= tEST (caps lock on)). Outlook
will autocorrect the problem, turning caps lock off. In a normal rdp
session, this would turn the caps lock LED off on the keyboard. However,
on these sunray2's the light stays on.
As I said, it's kinda rare, but our helpdesk has seen it more than once,
so I was curious if anyone else had seen this.
Thanks for any info,
David
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Benoit Audet
Sent: Thursday, May 31, 2007 11:20 AM
To: SunRay-Users mailing list
Subject: Re: [SunRay-Users] strange SRWC caps-lock problem
Just for the records, what is the firmware version of your DTUs? As
well, are you using a Sun Type 7 keyboard? If not, which one do you use?
Ben
On Thu, 31 May 2007 11:42:25 -0400, Cuny, David wrote
We're deploying SunRay2's in a CAM-mode rdp environment (smart-card
points to RDP session via SRWC) and ran across a unique (though rare)
problem that may be related to SRWC.
Here's the deal: A user logs into their rdp session (using SRWC 1.1),
starts up Microsoft Outlook and begins typing with the caps-lock on.
Outlook's auto-correct feature immediately removes caps-lock after
typing one word in all caps, but the LED on the keyboard stays on,
thereby confusing the user and making it necessary to log out (and
re-run the CAM script) to fix the problem. Has anybody ever seen this
before? Should I go and fill out a bug report on this?
Thanks,
David Cuny
Unix/Linux System Admin
State Street Kansas City
[EMAIL PROTECTED]
816-871-4176
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