On Mon, May 19, 2008 at 8:19 AM, Zulqarnain <[EMAIL PROTECTED]> wrote:
> Any help on this one from the Sun Ray community?  I think Sun Rays are  a
> fantastic solution for our retailers and catalogers when they need
> point-of-sale / customer service terminals - but we would really  appreciate
> any input we could get about the problems we have been  facing with USB
> attached printers (both direct and spooled).anyone send me
>
> list of printer which is compatible with sunray.

We use Sun Rays in both retail (Point of Sale) and catalog
fulfillment.  It works very, very well to have Sun Rays instead of
PC's in these environments.  Much lower TCO and easier administration.

Here is our setup:
* Sun Ray 2 (some Sun ray 1's in the field) with LCD monitor.
* Star TSP-643 thermal USB receipt printer part # TSP-643-U-24GRY (the
700 series works too - and is much faster)
* APG cash drawer part # APG-JD-520-BL-1816-C (any APG should work -
you just have to match voltage with receipt printer)
* Cable for APG to Star: APG-CD-014A
* Symbol USB LS-2208 barcode scanner: LS2208-SR20007R-UR (seen as a
keyboard by the Sun Ray)
* Datamax E-4203 USB Thermal transfer label printer: DMX-E4203UAR

We use Solaris 10 and SRSS 4 - keeping current with the releases and
patches seems to have gradually improved USB performance & reliability
over the years.  We had some problems setting up the Star printers as
spooled; they would print 4 or 5 receipts and then one would get
"stuck" in the lp print service.  Once that job was cleared you could
print again (not good for point of sale).  So we now print directly to
them and that works great.

Star printers are seen as:
/tmp/SUNWut/units/IEEE802.[MAC-ADDRESS]/dev/printers/5191-c9
and some firmware versions are:
/tmp/SUNWut/units/IEEE802.[MAC-ADDRESS]/dev/printers/5191-12c

Datamax label printer is:
/tmp/SUNWut/units/IEEE802.[MAC-ADDRESS]/dev/printers/Datamax106e-130

We also use the Kiosk mode in these environments so we can better
control what the user does at the desktop level (no YouTube surfing at
the "Cash register").  We then give full-desktop sessions to
smart-card users, such as store managers and assistant managers, etc.
They really like the ability to hot-desk at the store kiosks too.

Hope this helps!  Let me know if you need any more detail.
Mike
----
Mike Cornelia
SUM/IT Systems, Inc.
[EMAIL PROTECTED]
www.sum-it.com
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