Just wondering if anyone has come across this before.

I received a call yesterday from a user saying his desktop was black and didn't 
have any icons; the only thing he saw was the launch menu.  When I stopped out 
to take a look, he was telling the truth.  He was able to launch programs from 
the launch menu, but nothing else.  If I logged in, everything was fine.

I got his password from him and logged into a test station in my office and 
everything looked normal.  A quick scan of logged in users told me that he 
wasn't logged in, so I went ahead and terminated the connection in the SunRay 
GUI; that didn't help either.

I eventually just swapped out the terminal and put a note on the old one so it 
would get placed in a location that user wouldn't be using.

Does anyone have any idea what happened or how I would go about fixing this?

Thanks


_______________________________________________
SunRay-Users mailing list
[email protected]
http://www.filibeto.org/mailman/listinfo/sunray-users

Reply via email to