Hi again,

I've installed the latest 4.0 patch on SRSS, rebooted the server and it worked like a charm for a few days. Then, it started to happen again. Lot's of sessions hanging, OSD 26 and the fix is to terminate the session on the admin console. I've checked the logs and noticed this on uttsc:

Jan 9 08:28:08 SRSIBE01 kiosk:uttsc[2752]: [ID 702911 user.notice] kill: 27560: permission denied Jan 9 08:28:08 SRSIBE01 kiosk:uttsc[2814]: [ID 702911 user.notice] couldn't set locale correctly

Some minutes after this:

Jan 9 08:19:30 SRSIBE01 utauthd: [ID 741392 user.info] Worker0 NOTICE: DISCONNECT IEEE802.00144fd19e50, pseudo.00144fd19e50 reauthenticatingDuplicateTID Jan 9 08:19:30 SRSIBE01 utauthd: [ID 486545 user.info] Worker0 NOTICE: DESTROY pseudo.00144fd19e50 lifetime=72469 Jan 9 08:19:30 SRSIBE01 utauthd: [ID 352175 user.info] Worker0 NOTICE: whichServer pseudo.00144fd19e50: Jan 9 08:19:30 SRSIBE01 utauthd: [ID 520379 user.info] Worker0 NOTICE: CLAIMED by StartSession.m4 NAME: pseudo.00144fd19e50 PARAMETERS: {terminalIPA=10.33.0.10, type=pse udo, fw=MfgPkg_4.20_4.0_2007.08.22.15.25, state=disconnected, cause=insert, doamgh=true, barrierLevel=321, rawId=00144fd19e50, MTU=1500, tokenSeq=1, firstServer=0a00010a, namespace=IEEE802, ddcconfig=1, id=00144fd19e50, clientRand=fWnwoCR7a0cGnISf18RCmqgzCeGRt0aY/IU.DkXO2xe, realIP=0a21000a, startRes=1280x1024:1280x1024, useReal=true, eve nt=insert, pn=38307, sn=00144fd19e50, rawType=pseudo, hw=SunRayP8, initState=1, _=1} Jan 9 08:19:30 SRSIBE01 utauthd: [ID 717625 user.info] Worker0 NOTICE: CONNECT IEEE802.00144fd19e50, pseudo.00144fd19e50, all connections allowed Jan 9 08:19:30 SRSIBE01 utauthd: [ID 118795 user.info] Worker4 NOTICE: MTU = 1500 Jan 9 08:19:31 SRSIBE01 utauthd: [ID 574171 user.info] Worker4 NOTICE: SESSION_OK pseudo.00144fd19e50

Checked for more "permission denied" messages and noticed for some more:

# grep "permission denied" messages
Jan 9 03:36:02 SRSIBE01 kiosk:uttsc[51]: [ID 702911 user.notice] kill: 5403: permission denied Jan 9 04:37:33 SRSIBE01 kiosk:uttsc[51]: [ID 702911 user.notice] kill: 5403: permission denied Jan 9 05:41:32 SRSIBE01 kiosk:uttsc[253]: [ID 702911 user.notice] kill: 25541: permission denied Jan 9 06:46:49 SRSIBE01 kiosk:uttsc[4]: [ID 702911 user.notice] kill: 6369: permission denied Jan 9 08:10:50 SRSIBE01 kiosk:uttsc[25]: [ID 702911 user.notice] kill: 27560: permission denied Jan 9 08:28:08 SRSIBE01 kiosk:uttsc[2752]: [ID 702911 user.notice] kill: 27560: permission denied Jan 9 10:52:18 SRSIBE01 kiosk:uttsc[199]: [ID 702911 user.notice] kill: 20141: permission denied Jan 9 10:52:32 SRSIBE01 kiosk:uttsc[230]: [ID 702911 user.notice] kill: 23255: permission denied

Is this normal? I've also included some pstack info on several Xsun processes. Since the sessions are being manually terminated, it would be not much of a help.

Thanks for any help,

Fred

On Dec 28, 2008, at 1:49 AM, Frederico Marques wrote:

Hi otto,

Thanks for the tip. I'll install latest 4.0 patch and see how it goes.

Regards,

Fred

On Dec 27, 2008, at 8:32 PM, ottomeister wrote:

On Fri, Dec 26, 2008 at 3:52 PM, Frederico Marques <[email protected] > wrote:
[...] Last Monday I had a major fault on *all* the DTU's. The screen will turn black and we had to restart manually to regain the rdp session. Do you have any
hints regarding this?

The latest 4.0 patch (the -05 version, see Stoyan's announcement) contains a
workaround for a timer issue on VMware:

  6699511 Xsun hangs with OSD 26 on Sun Ray DTU with large time on
      poll() if under VMware and high speed net

That bug can cause any number of Sun Ray X servers to hang for an extremely
long time.  So I'd start by installing that patch.

If the problem happens again, either before or after you've installed the patch, use 'pstack' to show the call stack of some of your Sun Ray Xsun processes and post those results here. That should let us figure out whether your
problem is related to bug 6699511.

OttoM.
__
ottomeister

Disclaimer: These are my opinions.  I do not speak for my employer.
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