The 44D error does stay on the screen in the bottom right of the OSD box. The problem can occur two ways: 1.) user removes smartcard during lunch; returns and inserts card and is never presented with the password screen. 2.) user locks screen via lock button in Solaris and is never presented with the lock screen.
When we see the 44D error problem the admin gui shows the user has a session but it is disconnected. For users who aren't having problems it appears to be normal that all sessions go to a disconnected status when the screen lock is enabled
I'm fairly certain RHA is not enabled (at least from checking in the admin gui -> advanced -> system policy). I could be missing something though.
Tom Clift
NSWCDD - K55
540-653-8023
From: Craig Bender
Sent: Mon 8/2/2010 8:22 PM
To: SunRay-Users mailing list
Subject: Re: [SunRay-Users] Sun Ray doesn't present lock screen
I was going off of that assumption that 44 is not an error, rather a
status. Now I don't understand why it's staying on the screen. If it's
a smart card removal, that would explain the disconnect information from
utsession.
Guess I should have asked more questions. Are the non-smart card
sessions also showing "disconnected" while still displaying the users
screen, or are only the smart card sessions giving that information.
Bob Doolittle wrote:
Craig Bender wrote:
Did you disable Remote Hotdesk Authentication?
RHA was created because there were continual problems with
xscreensaver. Most common one was if certain items had focus with the
mouse, like the JDS Launch button was active, it would prevent
xscreensaver for working.
It sounds like you might have an application that is doing the same?
Sorry to disagree, but that wouldn't account for the disconnect or OSD 44.
It sounds like things aren't progressing to the point where the RHA lock
screen would be shown.
It sounds like you may need to open a formal service call here.
You could look in /var/opt/SUNWut/messages for the time shortly after
the problem occurs and look for the MAC address of the DTU affected
(lower case, no ':' characters) and see if you see anything unusual that
you could share with us :-)
-Bob
Clift, Tom CIV NSWCDD, K55 wrote:
All, I posted a problem about two weeks ago regarding a 44D error but
wanted to post again to see if get any other responses. The problem
is that the user never gets prompted to enter their password after
removing the smartcard or locking the screen. The screen just stays
at the OSD and 44D error code in the lower right hand corner. In the
admin console it shows the user as disconnected but having a session.
We are running 4.2 with the latest patches on Solaris 10 10/09.
Tom Clift
NSWCDD - K55
540-653-8023
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