Murray Fraser wrote:
Hi

I have an issue since going from SRSS 4.1 to SRSS 4.2 (140993-03) on Ubuntu 8.04

While usb disks worked during testing, after deployment to a FOG, users are getting this error:

mfra...@headdt3:~$ utdiskadm -l
utdiskadm: Cannot locate device root directory

mfra...@headdt3:~$ ls -l $UTDEVROOT
ls: cannot access /tmp/SUNWut/sessions/84/unit: No such file or directory

mfra...@headdt3:~$ ls -l /tmp/SUNWut/sessions/84/
total 0
lrwxrwxrwx 1 root gdm 23 2010-10-27 07:54 mnt -> /tmp/SUNWut/mnt/mfraser

mfra...@headdt3:~$ utwho -a -c | grep mfraser
84.0 Payflex.5015b13000130100 mfraser 172.16.8.139 P8-FS.00144fa80e86

mfra...@headdt3:~$ ls -ld /tmp/SUNWut/units/IEEE802.00144fa80e86
ls: cannot access /tmp/SUNWut/units/IEEE802.00144fa80e86: No such file or directory

No 'unit' directory. After trying to logging on to different servers in the FOG, one of them eventually works.

After searching the SR users mailing list, it appears this has come up before with SRSS 4.2 on SUSE 10

It turns out, the 'unit' directory exists on the server that the Sun Ray initially connect to, but does not get created on the server it gets load balanced to.

mfra...@headdt3:~$ utquery 172.16.8.139 | grep AuthSrvr
    AuthSrvr=172.16.8.221

mfra...@headdt3:~$ ssh 172.16.8.221
mfra...@headdt2:~$ ls -ld /tmp/SUNWut/units/IEEE802.00144fa80e86
drwxr-xr-x 4 root root 4096 2010-10-27 11:13 /tmp/SUNWut/units/IEEE802.00144fa80e86
mfra...@headdt2:~$ utwho -a -c | grep 00144fa80e86

I've found multiple mentions of the SUNWut/units directories missing with 4.2, with the problem solved by updating firmware or fixing permissions on /tmp.

Permissions look ok to me, they are the same as on our SRSS 4.1 installs:
mfra...@headdt3:~$ ls -ld /tmp
drwxrwxrwt 2250 root root 438272 2010-10-27 13:50 /tmp
mfra...@headdt3:~$ ls -ld /tmp/SUNWut
drwxr-xr-x 11 root root 4096 2010-10-07 07:07 /tmp/SUNWut
mfra...@headdt3:~$ ls -ld /tmp/SUNWut/units
drwxr-xr-x 37 root root 4096 2010-10-27 12:55 /tmp/SUNWut/units

Nico Behrent posted on the list back in May, I've contacted him and he suggests using the utdevmgrd binary from SRSS 4.1.

I'm going to try installing the 140993-05 patch, and if still having trouble try the utdevmgrd from SRSS 4.1

Does anyone else have any ideas about this issue?

This is a known issue on Linux (6977614) and fix available in 140995-06 patch.

[6977614 utdevmgrd failed to create /tmp/SUNWut/units/ among FOG on Linux]

Thanks
P.S.M.Swamiji

Note: These are my personal opinions, nothing to do with my employer



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