I'm using DHCP option 49 to specify the SRS and option 66 to specify the 
firmware server.

I wouldn't think that would be the source of your problem, though:  if DNS 
resolution failed, I would think that the entire VPN connection would fail, not 
that it would initially succeed and then drop off some random time later.


Scott

-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of Steven Gelsie
Sent: Tuesday, January 25, 2011 10:10 AM
To: [email protected]
Subject: EXTERNAL:[SunRay-Users] Sunray is dropping VPN connection (Steven 
Gelsie)



Scott:

    Answers to your questions

1) Has this been working fine prior?
  I am not sure whether it worked fine before or not because users do not 
always complain or they are not using the sunray
regular basis from home.  We recently had remote connections stress test at our 
facility and users ask to participate and respond.  This is when they were
reporting drop connections.  I got the impression from a couple of users that 
this happens all the time, even when we are not stress testing.


2) What has changed recently?  Nothing that I know of

3) Is the timeout repeatable?  I will have to check with the users.
If so, after how much time?

4) Does it happen only after idle time or even when there is activity?
  It happens during activity.

5) What about non-thin clients?
    Not that I know of.

  I have a couple question of my own on what other sunray admins  are doing.

1) Are you specifying the IP addresses of the Sunray servers and Firmware 
server on the remote DTUs or are letting DNS
    resolve "sunray-servers" and "sunray-cofig-server" ?

2) I am letting DNS resolve it and in some situations it is no resolving.  Can 
I set a timeout on the sunray for DNS resolution ?

Steve



On 01/25/11 05:00, [email protected] wrote:
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> Today's Topics:
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>     1. Re: SRS 5.1.2 and VDI 3.2.2 available (Brad Lackey)
>     2. Sunray is dropping VPN connection (Steven Gelsie)
>     3. Re: Sunray is dropping VPN connection
>        (Nishimura, Scott L (IT Solutions))
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Mon, 24 Jan 2011 09:37:10 -0800
> From: Brad Lackey<[email protected]>
> To: Brad Lackey<[email protected]>
> Cc: SunRay-Users mailing list<[email protected]>
> Subject: Re: [SunRay-Users] SRS 5.1.2 and VDI 3.2.2 available
> Message-ID:<[email protected]>
> Content-Type: text/plain; charset="us-ascii"
>
> Correction...
>
> VDI Patch ID should be 11664634
>
> On Jan 24, 2011, at 9:19 AM, Brad Lackey wrote:
>
>> All,
>>
>> Oracle has made available on My Oracle Support, maintenance releases for 
>> both VDI and Sun Ray software.
>>
>> These patch releases are accessible to customers with a current support 
>> contract and to partners enrolled in the Oracle Partner Network.
>>
>> Sun Ray Software 5.1.2 - Patch ID 11659754
>>      -Bug Fixes
>>
>> Oracle VDI 3.2.2 - Patch ID 11659754
>>      -Incorporates SRS 5.1.2
>>      -Multi-Monitor and Multi-Desktop Features
>>      -Bug Fixes
>>
>> Brad
>>
>>
>> <oracle_sig_logo.gif>
>> Brad Lackey | Technical Enablement Manager
>> Mobile: +13038758616
>> Oracle Global Desktop Virtualization
>> San Diego , CA
>> <green-for-email-sig_0.gif>
>>   Oracle is committed to developing practices and products that help protect 
>> the environment
>>
>
>
> Brad Lackey | Technical Enablement Manager
> Mobile: +13038758616
> Oracle Global Desktop Virtualization
> San Diego , CA
>
>   Oracle is committed to developing practices and products that help protect 
> the environment
>
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> ------------------------------
>
> Message: 2
> Date: Mon, 24 Jan 2011 14:33:53 -0500
> From: Steven Gelsie<[email protected]>
> To: [email protected]
> Subject: [SunRay-Users] Sunray is dropping VPN connection
> Message-ID:<[email protected]>
> Content-Type: text/plain; charset="iso-8859-1"; Format="flowed"
>
>    It  seems that we are having a rash of users  complaining about the
> Sunray (DTU) dropping its network connection when using the Sunray from
> home via VPN.  The sunray (DTU) has the default VPN configuration for
> IKE Lifetime=28800 , IPSec Liketime=28800, Peer Detection=off and
> Session timeout=0.   What could be causing the drop connections ?  I do
> not manage the VPN concentrator but it is a Cisco 3080.  Is there some
> type of timeout that can be changed ?
>
> Thanks
> Steve
>


-- 
Steven Gelsie                   Email: [email protected]
Johns Hopkins Univ./APL         Phone: 240-228-4081   DC
11100 Johns Hopkins Rd                 443-778-4081   Baltimore
Laurel, MD  20723-6099          FAX:   240-228-6119
Work Schedule : Mon-Thurs  8:30AM-6PM
                Friday     Work At Home

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