i have ran into this also and i use a smart card pop it and pop it out
and the keyboard starts working. would like to find a fix for it but i
carry a smart card with me all the time anyhow..
Randy Martin
On Wed, Mar 16, 2011 at 5:44 PM, Beckman, Daniel wrote:
In a Sun Ray environment, with a failover group of two servers running
Sun Ray Server Software 5.1, with about 80 DTUs, every day about 2-3
DTUs will be found to have a (mostly) non-functioning keyboard. None
of the letter keys work. However, the mouse, which is connected to the
keyboard, works fine. We are using kiosk mode, connecting to a
Windows 2008 R2 (RDS) desktop. The DTU can be power cycled, from the
keyboard, using CTRL-Power(moon), and after that all the keys work.
This does not happen on particular DTUs -- it could happen on any of
them on a particular day. There is no correlation with Sun Ray server,
DTU, or location. It is seemingly random. These are the standard
keyboards that ship with the Sun Ray 2.
isainfo -v
64-bit amd64 applications
ssse3 cx16 mon sse3 sse2 sse fxsr mmx cmov amd_sysc cx8 tsc
fpu
32-bit i386 applications
ssse3 cx16 mon sse3 sse2 sse fxsr mmx cmov sep cx8 tsc fpu
cat /etc/release
Solaris 10 10/09 s10x_u8wos_08a X86
Copyright 2009 Sun Microsystems, Inc. All Rights Reserved.
Use is subject to license terms.
Assembled 16 September 2009
uname -a
SunOS sunray2 5.10 Generic_142910-17 i86pc i386 i86pc
So what might be some first steps in troubleshooting?
Thanks,
Daniel
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