Date: Wed, 29 Jun 2011 18:29:23 +0000 From: "Nishimura, Scott L (ESS)" <[email protected]<mailto:[email protected]>>
To: SunRay-Users mailing list <[email protected]<mailto:[email protected]>> Subject: [SunRay-Users] Daisy chaining a TC through an IP phone Message-ID: <[email protected]<mailto:[email protected]>> Content-Type: text/plain; charset="us-ascii" A user is experiencing a TC power cycling intermittently. One of the details that stood out is that the TC is connected to an IP phone which in turn is connected to the network. I've never seen this config before and sounds like it could theoretically work but I have no idea if it's supported; anyone have any experience with this scenario? Maybe the network signal is getting degraded passing through the phone. Scott A few months back we had a very similar problem that started immediately after we applied an update to our IP phone system. It only affected SunRay3, 3plus and 3i units. Older Sunrays were unaffected. We opened a call with Oracle and did lots of troubleshooting, but were ultimately pressed hard for a work around. We decided to split the phones off into their own vlan (generally speaking a pretty good idea anyway). Once we did that, the problem went away. We are still not sure what was happening, but it stands to reason that the phone system was broadcasting some type of packet that the DTU was misinterpreting and causing it to reboot. I suspect it is some mechanism for updating the firmware in the IP phones. David L. Endicott President NeoTech Solutions, Inc. [email protected]
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