As far as the environmental variables are concerned, the datastore for 
the fields you want are empty by default.

====================
Yep. My script checks for that and asks the Student what classroom and
seat are they in then uses utdesktop to update the SRDS. Shortens the 
time it takes to locate a Student dramatically.
====================

 Which means you have to enter 
the data, presumably because you want to act upon it.  If a hot desk 
occurs, you'd have to re-query and reset because env variables are 
static.  6-of-1, half a dozen of the other really.

====================
For our purposes, this isn't an issue.
====================

 I think supported "utinfo" utility is more of what your after, an easy 
to use, and non-invasive (not to mention uniform) method to find a 
variety of information that could be deemed useful to 
administrators/kiosk users.  There is an RFE for this.

====================
DANG! I missed that memo big time! How do I get a look at the RFE?
====================

 We also have some location based features in beta right now that I'm sure you'll find 
useful (FYI, there was just a webcast related to healthcare that covered 
the upcoming location based awareness features)

====================
Thanks! I'll look around and see if the webcast is still available. Any clues?
====================

 That said, the point about poorly written kiosk scripts still applies. 
For instance, you can query the location field and depending on the 
switch you give utdesktop you will either involve authd, or you will be 
making a harmless ldap query.  In almost all cases of the ut* commands 
if you query only connected sessions, then you will be requiring authd 
to get involved.  If you just list, then it's almost always an ldap 
call.  If doubt and you have test system with few users, truss the authd 
java process.  If truss starts spewing data when you run your ut* query, 
then you are involving authd.

====================
My current script only uses utdesktop -p <SR_MAC> with the output
parsed by nawk. In fact I just thought of a better way to use nawk
so I don't have to call utdesktop twice! Thanks for nudging me!
====================

 FWIW, support is not in the business of reviewing custom kiosk scripts. 
  Oracle supports the kiosk framework and the ability for customers to 
write their own script.  However, Oracle can't support the actual script 
written by the customer (or the 3rd party programs they call) since they 
weren't developed in manner that involves a formal release process (i.e. 
tech and functional specs, QA, documentation, etc).  Not to mention the 
proficiency with shell scripting varies greatly from customer to 
customer.  I know I've caused more than my share of facepalms for the 
likes of Otto, BobD, Kent, etc.   

====================
Yep, I'm sure I'm sure I've done so many times.
====================

 If this sounds like an unreasonable 
policy, it's exactly the support arrangement once would find with 
Microsoft or Citrix with their power shells. 

====================
Not unreasonable at all. It would be nice though if we could nurture
a "Kiosk Developers Community" through which we could support each other.
====================

 All that said, if the script can be sanitized, post it in the forum and I'll take a look.

====================
We'll have to do that offline. There's nothing classified, I just don't
feel like it's something I can post on such a large forum.
====================

Regarding the M4000, as beefy as they may be, all it takes is one of the 
authd worker threads or something they interact with to be too busy at 
the right time for certain things to fall apart.  Especially if you 
needed that information to proceed in a script.  (This is why in most 
kiosk environments, increasing the worker threads is a good idea).  Good 
chance you wouldn't even see a blip on the overall system monitoring.

====================
32 worker threads if working fine. No negative impact. I'll re-visit the
blog to see if anything else might help.
====================


 -CB
--


Arthur H. Peck & Associates, LLC
Cell Phone
904-614-7902
Skype
904-638-5056
Email
[email protected]
Web
http://artpeck.net

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