We have had on occasion some users log in with their CAC and get connected to a WTS session via rdp. All is good.
Then if a user takes their CAC card out for a few minutes during a break, upon re-inserting the CAC card the WTS session won't recognize the CAC and the user isn't able to enter a PIN. The user is presented with the two options (log in with username/password or insert CAC). However, we tried re-inserting the CAC a few times but it isn't recognized. In the Sun Ray Admin GUI (and utdesktop -L -c) it shows the user is connected. So the Sun Ray software thinks everything is ok but the WTS side is not seeing the CAC. If I terminate the session the user is then able to enter PIN and all is well. Any ideas? Thanks in advance
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