I sent an email earlier about having some issues with Sun Ray's not re-connecting to existing sessions. Still having the issue but just checking to see if there are any fresh ideas on troubleshooting. Most of the time users will pull their CAC card, the screen will lock, and upon re-inserting the CAC card the Sun Ray doesn't recognize the card.
The Sun Ray Admin tool shows the session connected and all looks good but the Sun Ray doesn't recognize the CAC when re-inserted. I am trying to find some more information on the "Timeout" parameter under Advanced->Kiosk Mode. It is currently set to 12000 which is the default. I'm assuming if the users had waited this amount (approx. 3 hours) of time the session would have been terminated automagically? Does anyone every adjust the Timeout parameter? We are running SRS 5.3.1 on Solaris 10 sparc. The DTU's are Sun Ray 2's and hoping to upgrade to 3's soon. Thanks in advance,
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