> In view of previous negative comments about this dealer, I wonder if
> communication problems were a factor in others' sour deals? Perhaps it helps
> to correspond with German dealers in German? (I did). More polite too.
> 
> BTW, if you can't do German, why not check your Yellow Pages and hire
> yourself a translator?
> 
The advice is good but can be recommended only in urgent situations
since it can be expensive.

As an alternative, you could contact me off-list ([EMAIL PROTECTED]). 
I am an American, live in Germany (some 33 years), own three Macs (G4,
Motorola clone and a Umax C600/Apus/Gravis MT) and do translations to
improve my retirement benefits. I could act as a go-between to eliminate
communication problems.  If it just a order or clarification, there
wouldn't be a charge (time factor depending on work-load) but if it gets
complicated and time consuming, we might need to discuss some
compensation (I have to pay the rent like everyone else).  I have had
dealings with both Falkmedia and NewSell (often the same), not without
complications but were resolvable with factual arguments and persistence.

Gary

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