I was surprised to read this post, as it was the first information that I had seen that implied that using a Sonnet 700/800 Mhz card in a UMAX machine and also running OS X might not work at all. After reading this post, I called Sonnet's technical support department. I asked the man directly, "Is there a known problem with Sonnet's 700/800 Mhz cards with UMAX machines?" He put me on hold for a long time, and when he came back, he said that he was talking to another person at Sonnet about my problem. (I asked him if is was Neal that he was speaking to, and after being a bit surprised that I knew one of Sonnet's tech guys by name, he said no). He told me that most people who had OS X problems had problems installing it, but he also told me that once Jaguar (or any version of OS X) has been installed, Sonnet will not provide any support for problems with actually running OS X. He told me that since the L2 cache as well as interleaved memory was soldered to the motherboard, that running OS X on a UMAX machine could be problematic. I wasn't happy to hear this, but I thanked him for actually telling me this. I suggested that Sonnet mention this on their website, and he told me that the sales and marketing people are in charge of the product information on their website, not the tech people, and he said that most of the problems that are reported to tech support regarding OS X use are from UMAX owners. I told him that I'd be posting notes from our conversation online, and I asked if he'd be willing to give me his name. He said that he didn't feel comfortable revealing his name.
Now, I have no idea if this is in fact true, but it came from the mouth of a Sonnet Tech Support person. So at the moment, I'm going to see what the rest of you can offer for information. I'm not about to continue buying different types of memory, etc. if it turns out that getting OS 10.2 to run on my J700 is an impossible task. Thanks in advance for any feedback. Ken ----- Original Message ----- From: "Olli-Matti Lahtimies" <[EMAIL PROTECTED]> To: "SuperMacs List" <[EMAIL PROTECTED]> Sent: Wednesday, March 05, 2003 1:19 PM Subject: [SM] Warning!SonnetG4800 and X > Interested knowledge from Germany / www.newsell.de: > > ?Hinweis: Auf Umax Pulsar mit der 700/800MHz Karte konnten wir MacOS X > nicht installieren. Die 400/450MHz Karten waren > dagegen bei der MacOS X Installation unproblematisch.) > > Means that they can not install MacOSX with Sonnet 700/800 MHz on UMAX > clones without problems but they can with 400/450 MHz. > > So why should I? Because Sonnet really seems to promise that on their > pages? > > I did asked this setup earlier from listers. I get four answers. Three > of them have serious problems plus me. > That one working setup didn't answer my more closely questions. > > I hope Sonnet will come with really compatible drivers and installer for > UMAX and OSX. > > Sorry Neal and listers, > Olli-Matti > -- SuperMacs is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | Service & Replacement Parts [EMAIL PROTECTED] | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> SuperMacs list info: <http://lowendmac.com/supermacs/list.shtml> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/supermacs%40mail.maclaunch.com/> --------------------------------------------------------------- >The Think Different Store http://www.ThinkDifferentStore.com ---------------------------------------------------------------
