Ran into an interesting problem today; ATT (my isp) had issues with
their email server today. I opened up SM 2.0 (linux) and found that all
but one account (this one) were working. I couldn't send msgs, couldn't
receive msgs etc. I couldn not even log on to the ATT webmail.

So... I bit the bullet & called the tech support. After over nearly 2
hours messing about, I finally got 2nd tier ATT tech support (USA) &
they reset the password. Tested; I could log in via webmail, I could
send & receive via SM 2.0. All seemed OK. Then later this evening I
noticed that I could receive from this account, but when I tried to send
a msg I got:

Sending of message failed.
The message could not be sent because the connection to SMTP server
smtp.att.yahoo.com was lost in the middle of the transaction. Try again
or contact your network administrator.

Again, all other email accounts worked just fine (this email addy is a
sub account of my main account & the other 5 sub accounts were working).
I got 2nd tier support on the line again & tested with Windows, tested
with Opera, tested with another linux machine w/same SM 2.0, tested with
1.1.18; all no go. It wasn't until the 2nd tier got another level to
reset the account again that it started working.

But... it was only working on a SM 1.1.18 and still not on 2.0. What I
found out is that, for whatever reason, the SM 2.0's (on multiple
machines) would not work (for this account) *until* I deleted all of the
passwords, including the smtp password, and then restart. After that SM
2.0 on all the machines started working again (of course after
re-entering the passwords at the revieve & send prompts).

During the tests I had both 1.1.18 and 2.0 and 2.0pre up on dual
machines, including 2.0 on a Win2K virtual machine. It was *only* after
I deleted the passwords following the email reset on the isp side that
2.0 would allow me to send again.

So it appears that there is something in the 2.0 password routine that
gets stuck when it gets a refused password or error from the isp side.
I'm not sure how to test further.


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