A client sent me an email in KOI8-R (Cyrillic) encoding, with two attached files named using Cyrillic characters. In the attachment pane, the filenames were clearly understandable (for someone who knows Russian). However, when I tried to save them, individually or with "save all," the program substituted an underscore for each Cyrillic character. Since they had similar names, I immediately encountered the "<filename> already exists" error.

The only workaround I could figure was to save one file, go into Windows Explorer and rename it, save another file, rename it, and so forth. A PITA if there had been many files.

So I thought, what if I display the message in Unicode instead? Well, of course the message body was fine, but now the filenames in the attachment pane turned to black diamonds with white question marks, and when I tried to save them, the proposed filenames were the I-don't-have-a-glyph-in-this-position box. Not helpful.

Any other bright ideas? This guy's gonna be sending me 10 and 15 files at a time soon. I've already asked him to use Unicode for his messages, but he will inevitably forget.

Thanks.

--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher
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