[email protected] wrote:
Daniel wrote:
DonWB wrote:
About a month ago I started having problems with SeaMonkey 1.1.18
hanging when going from website to website. When I click a link
sometimes it will go to the new site right away, sometimes the page
will start to load then just set there.
I have called Charter and they deny having any problems.
Thanks for any help
Don, if you were having problems every time with every server, then I
might look at SM, but if it's random servers at random times, then I'd
put it down to net congestion.
Common sense tells me it's a problem with my server,charter.com, because
it just started a month or so ago and it happens about 99% of the time.
I've been using the same browser much longer then that. The problem is,
with charter when you contact tech support the first thing that comes
out of their mouth is that you must have a problem on your end. I can
hold my own with them arguing about most computer related problems but
when they deny having any problems with their servers it's pretty hard
to prove otherwise.
Some Charter users use other DNS servers than Charter's for this reason.
If you go to the Broadband Reports forum for Charter users they will
give you some of the most reliable servers to try, if you want. You can
also find out if more users are having the same problems in your area.
Plus if changing your server, doesn't help, Charter now has a Direct
Forum at that site, where you can get help from their employees, that
most people say get better results than chat or telephone CSRs give. I
haven't used it yet, but have been on the users forum for years.
http://www.dslreports.com/forum/charter
Good luck, I'm confident your problem is not SeaMonkey. :)
bj
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