On 7/21/2010 11:28 AM PT, NoOp typed:
On my updated 64-bit Windows 7 HP machine, I am having problems updating
Mozilla's SeaMonkey v2.0.5 to v2.0.6. After coming in, I launched
SeaMonkey, told it to manually check for updates, downloaded the small
updates, told it to restart right away, and then an error from its
Software Update Failed -- "The update could not be installed. Please
make sure there are no other copies of SeaMonkey running on your
computer, and then restart SeaMonkey to try again."
I never had this problem with previous updates. I tried running
seamonkey.exe as administrator. I looked for seamonkey.exe left overs
after exiting it, etc. What else did I miss? Do I need to reboot? Full
install? Maybe I found a bug? Are there any logs?
Thank you in advance. :)
Maybe a bug? I just booted a Win7 (64bit Home Advanced) and updated w/o
issue. Maybe it's your AV that's preventing the update :-) ?
Nope, it was a stuck crashreporter.exe. :) I did disable the AV, but
that didn't help. :( I do get crashes from SM once in a while. Somehow,
its crashreporter.exe got stuck forever and prevented updater to
complete/finish. See my other reply for the full details.
--
Phillip Pi
Senior Software Quality Assurance Analyst
Partner Engineering/Internet Service Provider/Symantec Online Services,
Consumer Business Unit
Symantec Corporation
www.symantec.com
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Please do NOT e-mail me for technical support. DISCLAIMER: The views
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