Daniel wrote:
Mort wrote:
Daniel wrote:
Mort wrote:
Hi,

I suddenly have the above problem,, and cannot solve it. I'm running
Windows XP, SP 3, and the latest SeaMonkey. A Google search revealed
that many people have this problem, and there is no solution out there.
I can pick up some of the e-mail addresses from previous e-mails, but
probably not all. The addresses are important to me. I do a full monthly
backup, but in the past with a similar problem, a download to my hard
drive from the external backup dd not help, as it gave a long text
listing of the names and URLs, not the hierarchal lists in the address
book.

Any help will be greatly appreciated.

Mort Linder

Mort, what's the problem?? Are you saying that when you are composing an
email, you are unable to open your email address book?? What do you see??

If this is not your problem, can you have another go at explaining it??

Hi Daniel,

I'm running the latest SeaMonkey and Windows XP Pro. My e-mail section
has a personal address book and a collected address book. Suddenly,
without warning, when I turn on SeaMonkey and then click on the e-mail
icon, I get an on-screen announcement "Cannot download personal address
book abook.mab. It is either write only, or is tied up by another
program." The personal address book bar is absent. Searching for the
abook.mab gives no answers.
Now, many of my e-mail addresses are in the collected list, but not all.
Some cannot be retrieved from old e-mails because many of those were
deleted.
I searched on line for this malady, and found many posts from people who
have the problem. However, every suggestion of how to fix it was
followed by posts that the fix did not work.
I have antivirus, antispyware, and a firewall.
Where did the missing file go? Why? Mostly, how can I get it back?

Thanks a lot.
Mort

O.K., Mort, lets try a few things!

First have a look at Edit->Mail&Newsgroup Account Settings, select "Server Settings" on your email account. At the bottom of this screen is the Local Directory location, where SeaMonkey is looking for your profile. Note down this location.

Next, close out of SeaMonkey, including the Quick Launch feature if you use it. Wait a minute or so, (just to make sure SM has closed) then give the three finger salute, Ctrl-Alt-Del, and ensure SeaMonkey is not still listed in the running processes.

Now, ensure Windows is set to display all sub-folders and then go to the location you noted in the first step. your address book, abook.mab, should be in a sub-folder. Locate it, right click on it and check out the properties to ensure it is not marked as "Read Only".

Report back.

Hi Daniel,

SUCCESS, & THANKS.

Thanks for the wonderful help. I did find the
Local Directory location, but the right ending was off the screen, so I had to hunt for it. I did find the abook.ABM file, and it was not marked read only. It has 500 KB, so it could have all my e-mail addresses in it. I then shut down SeaMonkey, waited a few minutes, and the 3-finger salute gave a blank, so SM was not running. When I clicked on "open", the address book opened on-screen as a text message, not as an hierarchical list.

However, when I returned to e-mail and clicked on address book, there it was in all its glory, just where it is supposed to be. I am so happy that I did not lose all my addresses., and I'm most grateful to you.

It's a particularly trying time for me, as my dear wife just passed away 3 days ago, and I'm still trying to e-mail friends and family. Now I can do so.

Thanks again, and please excuse the lengthy post.

Regards,

Mort

P.S. Now my "collected addresses" have all disappeared. I'd rather have the Personal addresses, which I do.
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