On 8/16/2011 1:01 PM, Ralph Fox wrote:
On Mon, 15 Aug 2011 10:31:54 -0700, in
message<[email protected]>
flyguy wrote:
Using SM 2.0.14 and SM 2.2, I am unable to add funds to my prepaid
T-Mobile account. I am able to add funds using IE 7.
Here's what happens with SM:
I go to t-mobile.com and I log into my account; it shows me a page that
includes "Fund your account". I click on that; it shows me a page that
includes "Credit/Debit account". I click on that; it shows me a page
with the current fund balance and a number of options for dollars and
amount of time. After 2 seconds, that page is replaced by a "Welcome
back!" log in page. I log in, and the page with "Fund your account"
appears, and the cycle is repeated with no apparent end in sight.
With IE 7, everything goes as expected, and I was able to add my funds
to my account without any problem. Last year, I was able to this with
whatever SM was current at the time. I have not experienced this
behavior with any other website.
So - bad web page? A clever SM setting I am missing? Is there a workaround?
I had a similar problem with Firefox, until I allowed third-party cookies.
The credit card verification is done by a third party, and they use cookies
to manage the progress through adding funds.
*BINGO!* I do have my preferences set to "cookies from originating site
only", so it was "A clever SM setting I am missing". Setting the
t-mobile page with Tools/Cookie Manager/Allow session cookies from this
website allowed the page to work. Thank you!
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