Interviewed by CNN on 16/02/2013 19:07, Lori told the world:
> I'm a long-time user but not techie.  Apologies in advance.
> 
> I just learned that there have been huge amounts of duplicated emails 
> (doubles, triples, quadruplicates, etc.), overloading the inbox.
> 
> My ISP, Verizon, blames SeaMonkey!

I sincerely doubt that Seamonkey is the culprit. I mean, SM may be
theoretically guilty of not *removing* mail from your inbox, but I don't
see how it could cause messages to duplicate inside the inbox.

I have seen this happen for problems in the side of the person *sending*
the messages -- the mail program keeps sending them again and again for
some reason (for instance, if the sender uses Outlook Express and the
"sent items" folder hit the maximum allowed size).

It can also happen due to miscommunication between two mail servers --
one sends a message and the other receives it but fails to acknowledge
it, so the first server tries again... and again... and again...

But on the receiving side? Let me think... the only way I imagine this
*could* happen, *theoretically*, depends on the following conditions:

1. User is acessing mailbox via IMAP (not POP).
2. User moves messages from one folder to another.
3. For some reason e-mail program sends a COPY command instead of a MOVE
command to server. (I have no knowledge of any mail client having so
basic a bug).

> Is it correct that if I want to keep mail on computer I can move it 
> safely to Local Folders?

Well, yes. But if you are using POP (the most common setup) instead of
IMAP, the messages are *already* on your computer. If you are using
IMAP, and you want to free space on your ISP mailbox, then moving
messages to Local Folders is a valid approach.

> Or can I get help archiving (offloading) it to a disc or floppy?

Uh? *Floppy?* Are you even able to find them to *purchase* nowadays? And
anyway, they would be a bad solution -- many messages nowadays are
larger than a single floppy, so saving on floppy would be a lot of work.

Anyway, if you want to backup your messages, I would do the following:

1. Download your messages from your ISP.
2. Backup your entire Seamonkey profile. There are many, many backup
tools available to help you with that.



> 
> I can't understand instructions I found online.
> 
> Lori D.
> 


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